Our Shipping and Delivery Process

The shipping of fully assembled furniture requires a meticulous approach to ensure that each piece arrives at its destination in pristine condition. Our shipping process utilizes private drivers who are trained to handle furniture with care, providing a level of service that is often superior to traditional shipping methods. Most halltrees are shipped in 2 pieces (hutch and bench). Some larger units with additional storage lockers may be 3 or 4 pieces. 

Each piece of furniture is carefully blanket wrapped and protected during transport. This protective measure is essential in safeguarding against potential damage that can occur during transit. 

Upon scheduling a delivery, customers can expect a door-to-door service that is designed to accommodate their specific needs. The delivery process includes a pre-arranged time slot, allowing customers to plan accordingly and ensure that they are available to receive their furniture. This level of communication is critical in providing a seamless delivery experience.

With private drivers, scheduled delivery, and thorough protective measures, customers can trust that their furniture will arrive safely and in excellent condition. This commitment to quality service is a fundamental aspect of our operations, ensuring that every customer enjoys a positive experience from purchase to delivery.

We back our products, should any damage be noted upon delivery and receipt of your furniture please reach out directly to determine next steps for fixing or replacing your piece!

Check our Customer Familytree